Effective Date: July 27th, 2023
Welcome to Dream Spa’s website! This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website https://dreamspawellnessheaven.com, purchase our products or services, or engage with us on social media platforms.
1. Information We Collect
a) Personal Information: When you visit our website or make a reservation, you may provide us with certain personal information voluntarily. This includes:
-
- Name
- Email address
- Phone number
- Billing address
- Credit/debit card details (though note, we do not store full credit card information)
b) Non-Personal Information: We automatically collect certain information about you and the device with which you access our website. This includes:
-
- Your IP address
- Browser type
- Dates/times when you access our website
- Pages you viewed
2. How We Use Your Information
-
- To process transactions: We use the information you provide to us to process your transactions and send you confirmations.
- For communication: We may send you emails about our services, promotions, or newsletters.
- For improving our website: We use the information to understand and analyze the usage trends and preferences of our users.
- Security: To maintain the safety of your personal information.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4. Data Protection
We have implemented security measures to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
5. Cookies
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
6. Third-party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
7. Your Rights
You have the right to:
-
- Request access to the personal information we hold about you.
- Ask for corrections if any information is outdated or incorrect.
- Request deletion of your information.
- Object to processing your personal data.
- Request transfer of your personal data.
8. Changes to this Policy
We may update our Privacy Policy from time to time. When we do, we will revise the effective date at the top of the Privacy Policy.
9. Contacting Us
If you have questions regarding this Privacy Policy, you may contact us using the information below:
Dream Spa
2624 Atlantic Blvd
Jacksonville, Fl 32207
(904) 513-3240
Thank you for choosing Dream Spa! Your privacy is of the utmost importance to us, and we are committed to ensuring your experience with us is secure and enjoyable.